Hardware Maintenance,
Network & Fleet Management
From battery swaps and drone RMAs to WMS integration upkeep and Corvus One fleet management — Actel Robotics keeps your autonomous robotic systems running at full performance, indefinitely.
Full-Lifecycle Support
for Every Platform
Battery Management
Continuous health monitoring for all drone batteries. Proactive swap scheduling before performance degrades. Replacement and recycling included in RaaS plans.
Hardware Repair & RMAs
Same-day diagnosis for hardware faults. Drone swap units shipped to ensure zero downtime. Propeller changes, camera servicing, and chassis maintenance included.
Software & AI Updates
Automatic the Corvus One platform upgrades, AI model improvements, and firmware updates. Your system gets smarter with every update — no manual intervention required.
Network & Infrastructure
Ethernet drop planning, power circuit validation, network security configuration, and ongoing connectivity monitoring for all cradle charging stations.
WMS Integration Upkeep
Maintain bidirectional WMS sync as your system evolves. Update mappings when SKUs, aisles, or facility layouts change. Add new integration endpoints as needed.
Customer Success & Training
Dedicated Actel point-of-contact for your account. Operator training for Corvus One dashboard use, mission scheduling, and discrepancy resolution workflows.
Platforms We Service
Actel Robotics provides maintenance and support services for all five platform partners — not just drone. If you have Locus Robotics AMRs, Boston Dynamics Spot, Ghost Robotics Vision 60, or Asylon systems deployed, we can manage those too.
Proactive Support, Not Just Break-Fix
A robot only delivers ROI when it is actually running. Our maintenance model is built to keep uptime high and downtime short — catching problems before they stop a mission rather than reacting after one fails.
For clients on a Robotics-as-a-Service plan, maintenance is included: continuous fleet-health monitoring, proactive battery swaps before performance degrades, software and AI model updates, and hardware repair with swap units shipped to keep downtime near zero. For owned systems, we offer standalone service agreements with tiered response so you can match coverage to how critical the deployment is — from scheduled preventive maintenance to priority same-business-day response for production-critical fleets.
Because we are a full-lifecycle integrator rather than a hardware reseller, support is not a call center reading a script. Every account gets a dedicated Actel point of contact who already knows your building, your WMS mappings, and your mission schedule — the same team that designed and deployed the system keeps it running as your SKUs, aisles, and facility layout change. And because Actel supports all five platform partners, a mixed fleet of Corvus drones, Locus AMRs, Boston Dynamics Spot, Ghost Robotics Vision 60, and Asylon systems is maintained under one relationship instead of five separate support contracts.
Maintenance & Support — Frequently Asked Questions
Is maintenance included with Robotics-as-a-Service?
Yes. RaaS plans include continuous fleet-health monitoring, proactive battery management and recycling, software and AI updates, hardware repair, and swap units to minimize downtime — all bundled into the subscription so support is an operating cost, not a surprise capital expense.
Can Actel service robots we already own?
Yes. We offer standalone maintenance agreements for owned systems, with tiered response levels so you can match coverage to how production-critical the deployment is — from scheduled preventive maintenance to priority same-business-day response.
Which platforms does Actel maintain?
All five platform partners: Corvus One inventory drones, Locus Robotics fulfillment AMRs, Boston Dynamics Spot, Ghost Robotics Vision 60, and Asylon security systems. A mixed fleet is maintained under one relationship instead of separate contracts per vendor.
How do you minimize downtime when hardware fails?
We diagnose hardware faults quickly and ship swap units so a robot can keep flying while the affected unit is serviced. Proactive monitoring also flags degrading batteries and components before they cause an unplanned stop.
Do you keep our WMS integration working over time?
Yes. WMS integration upkeep is part of support — we maintain the bidirectional sync and update mappings as your SKUs, aisles, and facility layout change, and add new integration endpoints as your operation grows.
